The Rancho California Water District (RCWD) is a leading water provider in California, serving a large customer base with a focus on sustainable water management practices.

Client Challenge: RCWD recognized the need to modernize its Enterprise Resource Planning (ERP) system to enhance operational efficiency, streamline processes, and improve decision-making capabilities. The existing system was outdated, leading to inefficiencies and difficulties in managing critical functions.

Avèro’s Solution: Avèro was contracted by RCWD to provide professional project management services for the implementation of Infor CloudSuite. This included modules for Enterprise Asset Management, Financial Management, and Human Capital Management. Avèro’s team collaborated closely with RCWD’s project sponsors to manage the entire implementation process.

Implementation Process:

  1. Needs Assessment: Avèro conducted a comprehensive assessment of RCWD’s existing systems and identified key areas for improvement.
  2. Solution Design: Based on the assessment, Avèro developed a tailored solution using Infor CloudSuite to meet RCWD’s specific requirements.
  3. Implementation Support: Avèro provided extensive support during the implementation phase, ensuring a smooth transition from the old system to the new one.
  4. Training and Support: Avèro conducted training sessions for RCWD’s staff to ensure they were proficient in using the new system. Ongoing support was also provided post-implementation.

Results:

  • Improved Efficiency: The implementation of Infor CloudSuite has significantly improved operational efficiency at RCWD. Processes are now streamlined, leading to faster decision-making and reduced operational costs.
  • Enhanced Reporting: The new system provides RCWD with advanced reporting capabilities, allowing for better insights into its operations and financial performance.
  • Increased Customer Satisfaction: The improved efficiency and service delivery have led to increased customer satisfaction among RCWD’s customers.

Conclusion: Avèro’s expertise in project management and the implementation of Infor CloudSuite has helped RCWD modernize its ERP system, leading to significant improvements in operational efficiency and customer satisfaction. Avèro continues to provide ongoing support to RCWD, ensuring the successful continuation of the project.

What
We Do

Deep experience in technology and design thinking to bring peace of mind to the public sector.

We help local governments identify the best way to use internal resources and where to invest in new technology and infrastructure.

Markets We Serve

Digital Proficiency &
Technological Expertise

Avèro Advisors combines science, strategy, technology and design thinking to create handcrafted solutions specific to each problem and with the agility to confront them head-on. From automated billing systems to streamlined interfaces with the government, our experience and expert knowledge makes us the premier partner in modernization and digital transformation.