Monroe County, New York, faced significant challenges with its existing ERP system (SAP), which was not fully meeting the evolving needs of the county’s diverse departments. Recognizing the need for a more robust and efficient system, the county engaged Avèro Advisors for a comprehensive ERP analysis and overhaul.

Scope of Engagement

Avèro Advisors undertook a multi-phased engagement that began with an exhaustive review of the county’s existing ERP environment. This analysis spanned across key functional areas including:

  • Enterprise Asset Management
  • Finance
  • Human Resources
  • Information Security
  • Interface Management
  • Procurement
  • Reporting and Analytics

The aim was to meticulously identify all functionalities required by the county to ensure a seamless and comprehensive ERP solution.

Development of RFP

Leveraging insights from the analysis phase, Avèro Advisors assisted Monroe County in the development of a Request for Proposal (RFP) for Financial & Human Resources ERP software. This RFP was crafted to reflect the county’s unique needs, ensuring that potential vendors could provide a tailored solution that addressed all specific requirements.

Proposal Solicitation and Vendor Evaluation

Currently, Avèro Advisors is actively involved in guiding Monroe County through the proposal solicitation and vendor evaluation process. This critical phase involves a thorough assessment of proposals from various ERP vendors to ascertain the best fit for the county’s needs. Avèro’s role includes:

  • Evaluating vendor responses for compliance with RFP requirements
  • Assessing the technical capabilities and scalability of proposed solutions
  • Ensuring proposed solutions align with Monroe County’s strategic objectives and operational needs

Future Implementation Oversight

Upon the selection of an ERP vendor, Avèro Advisors’ Project Team will take on a pivotal role in overseeing the implementation of the new ERP system. This phase will involve:

  • Project management and coordination with the chosen vendor
  • Ensuring adherence to timelines and budgets
  • Facilitating communication and collaboration between the vendor and county stakeholders
  • Providing change management support to ensure a smooth transition for county employees
  • Monitoring and managing risks associated with system implementation


This engagement with Monroe County, NY, showcases Avèro Advisors’ expertise in managing complex ERP transformations. From in-depth initial analysis to careful vendor selection and implementation oversight, Avèro Advisors is committed to ensuring that Monroe County’s ERP system is not only modern and efficient but also tailored to the unique needs of the county, paving the way for enhanced operational efficiency and service delivery.

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We help local governments identify the best way to use internal resources and where to invest in new technology and infrastructure.

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Avèro Advisors combines science, strategy, technology and design thinking to create handcrafted solutions specific to each problem and with the agility to confront them head-on. From automated billing systems to streamlined interfaces with the government, our experience and expert knowledge makes us the premier partner in modernization and digital transformation.