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Case study · Allegheny County, Pennsylvania

Most IT assessments end where the hard part begins.

Allegheny County set out to evaluate and modernize its IT environment. The County engaged Avèro for gap analysis, systems replacement planning, and the consulting support to carry recommendations into execution rather than leaving them in a report.

The brief

An assessment that stops at findings has handed the County a problem statement, not a plan.

Allegheny County, home to Pittsburgh and one of Pennsylvania's largest county governments, undertook an initiative to evaluate and modernize its IT environment. The engagement spans IT strategy gap analysis, systems replacement planning, and ongoing software consulting support.

Legacy platforms in the environment carry the constraints that accumulate over long service lives: integration limitations, reporting constraints, and inefficiencies in how data moves between systems. Those are not failures of any single product. They are what happens when systems are added one at a time over years without a governing architecture.

Avèro's approach identifies gaps across systems, processes, governance, and compliance, benchmarked against industry practice, then works with stakeholders to define business and technical requirements and develop phased roadmaps aligned to the resources actually available.

The differentiator is what happens after the findings. The work extends into system replacement decisions, implementation planning, data migration strategy, and long-term IT investment planning, so the County moves from assessment to execution without a second procurement to figure out what the assessment meant.

Recommendations are easy to write and expensive to receive. The value is in the sequencing, the costing, and the naming of who does what.
Abhijit Verekar · Founder & CEO · Avèro Advisors
What the work produced

A gap analysis you can actually execute.

Current-state assessment translated into requirements, replacement decisions, and a phased roadmap sized to the resources the County actually has.

Assessment

IT strategy gap analysis

Gaps identified across systems, processes, governance, and compliance, benchmarked against industry practice rather than assessed in isolation.

Assessment

Current-state documentation

A documented picture of the existing environment including integration limitations, reporting constraints, and data flow inefficiencies.

Requirements

Business & technical requirements

Requirements defined with stakeholders, written to support both replacement decisions and eventual procurement.

Strategy

Phased roadmap

A practical, phased roadmap aligned to available resources, sequenced so the County can execute against it rather than aspire to it.

Strategy

Systems replacement planning

Replacement decisions supported with implementation planning and data migration strategy, so each decision carries its execution path.

Strategy

Long-term IT investment planning

Investment planning that extends past the current cycle, giving the County a basis for budgeting technology over multiple years.

What the approach produces

Implementation-ready, not shelf-ready.

Gaps named and benchmarked

Findings across systems, processes, governance, and compliance, measured against practice elsewhere rather than described in the abstract.

Requirements ready for market

Business and technical requirements documented to a standard that supports procurement without a second discovery effort.

A roadmap sized to reality

Phasing aligned to the County's actual resources and budget cycles, which is what separates a plan from a wish list.

Why it matters

Strategy work is where independence pays off earliest.

An IT strategy engagement sets the requirements that every later procurement is judged against. If the firm writing those requirements also sells implementation services or carries reseller relationships, the requirements tend to describe what that firm happens to deliver. Avèro sells neither, so the requirements describe what the County needs.

Independent by structure No resale · No implementation stake · No referral fees

Schedule a briefing

Running something similar? Let's talk.

Thirty minutes. No pitch. If Avèro isn't the right fit, we'll tell you who is.