Know what you need before you ask the market.
Tarrant County is one of Texas's largest and fastest-growing counties. Before going to market for a new ERP, it engaged Avèro to document how the County actually operates, define what it needs, and build a procurement strategy that could withstand scrutiny.
The most expensive mistake in a government ERP program happens before the RFP goes out.
Tarrant County serves one of the most dynamic and populous regions in Texas. Laying the foundation for a modern, integrated ERP meant confronting a question that sounds simple and rarely is: what does the County actually need the system to do?
Avèro was engaged in April 2025 to support ERP replacement planning, business process discovery, and procurement readiness. The approach centered on cross-departmental collaboration rather than a survey of IT alone, working directly with Budget, Human Resources, Payroll, Purchasing, and the Auditor's Office.
That structure matters. Requirements gathered from a single department produce a system that serves one department. Requirements gathered across the offices that actually touch the money produce integration points, data-integrity rules, and process definitions that hold up when the system goes live.
The work documented both current-state operations and future-state goals, then translated them into a needs assessment, business process maps, a requirements traceability matrix, and a procurement strategy aligned to interoperability, data integrity, and operational efficiency.
Procurement readiness before procurement.
Cross-departmental discovery documented how the County actually works today, then translated that into requirements and a procurement strategy it can execute against.
Cross-departmental discovery
Stakeholder engagement across Budget, HR, Payroll, Purchasing, and the Auditor's Office to surface process inefficiencies and integration points.
Needs assessment
A documented picture of current-state operations alongside the County's future-state goals, written for decision-makers rather than for consultants.
Business process mapping
Process documentation that shows how work actually moves between offices today, including the workarounds that never made it into a procedure manual.
Requirements traceability matrix
Functional and technical requirements structured so each can be scored against vendor responses and traced through evaluation.
Procurement strategy
A detailed acquisition approach aligned to interoperability, data integrity, and operational efficiency, sized to the County's timeline.
Governance & change planning
Change management planning, phased implementation design, and the governance structures that support a program of this size over years.
Ready to go to market.
Requirements defined
Functional and technical requirements documented across the offices that touch County finances, with integration points made explicit.
Procurement strategy in hand
An acquisition approach the County can execute, built on evidence from its own operations rather than on a vendor's template.
Governance designed early
Change management and phased implementation structures defined before selection, so the program starts with accountability already in place.
Advisory that ends before the sales pitch begins.
Avèro's engagement with Tarrant County was replacement planning and procurement readiness. No software was sold, no implementation revenue waited on the other side of the recommendation, and no vendor paid a referral. That structure is what allows a requirements document to reflect what the County needs rather than what a particular platform happens to do well.
Independent by structure No resale · No referral fees · No implementation stake
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Running something similar? Let's talk.
Thirty minutes. No pitch. If Avèro isn't the right fit, we'll tell you who is.