The public-facing side of the firm.
A book. A bi-weekly newsletter. An annual tool assessment. A weekly video channel. Field notes, essays, and downloadable research. All free, all open, all vendor-neutral by design.
Start at Zero
The playbook Avèro's entire methodology is built on: a field-tested approach to public-sector modernization that puts preparation, governance, and independence ahead of vendor pitches and polished demos.
Written for the CIOs, CAOs, finance directors, and city managers sitting on the buyer's side of an enterprise software decision. The frameworks in it are the same ones Avèro runs on live engagements — nothing held back.
Start at Zero with AV, on the record.
Long-form conversations with public-sector CIOs and procurement officers, AI-tool walkthroughs, and the builder's log from inside Avèro. Choose a playlist, it plays right here, or take the podcast with you.
Most consulting firms treat their methodology as proprietary. We treat ours as a public good.
The frameworks Avèro uses on a buyer-side engagement are the same ones you can read in Start at Zero, watch on YouTube, or extract from the Untangled newsletter. The firm's livelihood doesn't depend on withholding them. It depends on being the people who can run them with an agency at stake.
So the book is on Amazon, the newsletter is free on LinkedIn, the AI Navigator is free to agency readers, and the YouTube channel has no paywall. If an agency can apply the methodology without us, good. That's the public-sector outcome that matters.
If an agency wants a partner to execute with them, that's a different conversation. It starts with a briefing.
Four channels. Four rhythms.
A book. A bi-weekly newsletter. An annual tool assessment. A weekly video channel. Each useful on its own. Each pointing at the next.
Start at Zero
The playbook Avèro's entire methodology is built on. A field-tested approach to public-sector modernization that puts preparation, governance, and independence ahead of vendor pitches and polished demos. Written for CIOs, CAOs, Finance Directors, and City Managers on the buyer's side of an enterprise software decision.
Untangled on LinkedIn
Short, direct, no corporate polish. AV's bi-weekly dispatch on ERP modernization, agentic AI, procurement, and what's actually happening inside public-sector technology programs. Written for the people who have to make the decisions.
Start at Zero AI Navigator
Vendor-neutral assessment of the AI tools relevant to state and local government. Thirty-one tools across three quadrants: what you can actually procure, what implementation will cost against what it returns, and how hard the thing is to leave. No paid placements, and the methodology is published alongside the findings.
Start at Zero with AV
Long-form conversations with public-sector CIOs, CAOs, and procurement officers. AI tool walkthroughs. Builder's log from inside Avèro. Less polished than traditional GovTech media. More honest than most consulting content.
Everything we have published.
83 pieces on government technology, ERP modernization, public-sector AI, and the practice of buying software in the public interest. Written by the people doing the work.
We Took Our Own Advice and Built the Software
Avèro faced its own build-buy-or-renew decision and built IRMA. What taking our own advice taught us about modernizing what you already own.
Read →Going to Market Is a Decision, Not a Diagnostic
Going to market is the most expensive way to find out whether you need a new ERP. Three questions that settle replace-or-optimize before you write an …
Read →Why We Built Caliber Instead of Another Spreadsheet
Why Avèro built Caliber: government ERP evaluation as durable, traceable software instead of a scoring spreadsheet that dies when the project ends.
Read →Start at Zero: The Best ERP Decision Begins by Ignoring the System You Have
Why the best government ERP decision starts by ignoring the system you have: how zero-based requirements keep you from buying the same thing twice.
Read →Inclusive Color Palettes for Government Websites
How to design inclusive, accessible color palettes for government websites, meeting WCAG contrast standards so every citizen can use public services.
Read →Modernizing Local Governments Through Leadership Alignment
How leadership alignment drives government modernization, and why executive buy-in, not software, decides whether public-sector ERP projects succeed.
Read →Driving Innovation & Modernization in Local Governments
How local governments drive innovation and modernization by aligning leadership, process, and technology to deliver better public services.
Read →The Evolution of AI In Local Governments
How AI is reshaping local government, from citizen services to smarter decisions and cost savings, and how agencies can adopt it responsibly.
Read →What it’s Like Partnering with Us: AI adoption to ERP costs
What it's like to partner with Avèro Advisors, from AI adoption to ERP costs: how independent, vendor-neutral advisory works for a government agency.
Read →Public Sector IT: Cutting Costs and Modernizing Effectively
How public-sector IT can cut costs and modernize effectively: practical strategy to upgrade aging government systems without the chaos.
Read →AI Governance in Government: Trust Requires Transparency
AI governance in government starts with transparency. How public agencies adopt AI responsibly through disclosure, data privacy, and vendor accountabi…
Read →Why Public Sector ERP Training Fails—and How to Fix It
Why public-sector ERP training fails, and how to fix it: the training mistakes that sink government ERP go-lives, and a better approach to user adopti…
Read →Legacy System Security Risks: A Growing Cybersecurity Crisis
Legacy system security risks are a growing cybersecurity crisis for government: why unsupported software endangers public agencies, and what to do abo…
Read →5 Steps to Address ERP Resistance in Government Organizations
Five practical steps to overcome staff resistance to a new ERP in government, from early involvement to training, so public-sector rollouts actually s…
Read →What The Stargate Initiative Means for Local Governments
What the $500B Stargate Initiative means for local governments: the AI infrastructure, opportunities, and risks public-sector leaders should prepare f…
Read →6 Digital Transformation Mistakes to Avoid
Six digital transformation mistakes public agencies make most often, from skipping discovery to underestimating change management, and how to avoid ea…
Read →Overcoming Government Workflow Automation Challenges
How to overcome government workflow automation challenges, from legacy systems to siloed data and change resistance, to streamline public-sector opera…
Read →RFP Masterclass for Public Sector Success
An RFP masterclass for public-sector success: how to write a government technology RFP that attracts strong bids and leads to the right vendor.
Read →Scaling AI in Public Sector Decision-Making
Explore how public sector agencies can effectively scale AI to enhance decision-making and improve citizen services amidst existing challenges.
Read →Why Government Agencies Can’t Ignore Digital Transformation
Why government agencies can no longer ignore digital transformation: rising expectations, aging systems, and the cost of standing still in the public …
Read →AI Risk Frameworks for Public Sector Leaders
Public sector leaders must navigate AI innovation while managing risks like bias, security, and public trust using structured frameworks.
Read →AI in Public Sector Planning: Key Trends
Explore how AI is reshaping public sector planning, enhancing decision-making, and addressing challenges for smarter communities.
Read →ERP Optimization Checklist for Public Sector Leaders
Optimize your ERP system to enhance efficiency and reduce costs in the public sector. Learn key strategies and best practices for success.
Read →AI Risk Assessment Tools for Public Sector
Explore essential AI risk assessment tools for the public sector to ensure safety, compliance, and effective integration.
Read →6 Steps to Successful Change Management in Government IT
Learn effective strategies for managing IT change in government, from leadership support to continuous improvement, ensuring successful modernization.
Read →Smart Cities Checklist: 10 Essential Technology Requirements
Explore the essential technology requirements for transforming urban environments into efficient, sustainable smart cities.
Read →Public Safety Technology: Top 8 Trends for 2025
Explore how technologies like AI, IoT, and analytics are revolutionizing public safety by enhancing emergency response and community trust.
Read →Common Digital Transformation Questions in Public Housing
Explore how digital transformation can enhance public housing operations through modernization, improved services, and stakeholder engagement.
Read →Public Sector Master Data: Benefits and Best Practices
Explore how Master Data Management enhances public sector efficiency, improves citizen services, and supports data-driven decision-making.
Read →How to Implement Master Data Management in Public Sector
Learn how to effectively implement Master Data Management in the public sector to enhance decision-making and improve service delivery.
Read →Going Digital in the Public Sector
Why It’s Time for Government Agencies to Go Digital Going […].
Read →Cloud vs. On-Premise: Choosing the Right Solution for Government
Government agencies face crucial decisions between cloud and on-premise solutions, balancing control, cost, and security needs.
Read →Ultimate Guide to ERP Post-Implementation Success
Learn essential strategies for post-implementation success of ERP systems in government agencies, focusing on user engagement and data management.
Read →Driving Innovation and Modernization in Local Government
Innovation, Collaboration, and Modernization in Local Government This time of […].
Read →Navigating GovTech Trends for 2025
A Guide for Modern Governments 2025 isn’t just another year—it’s […].
Read →6 Digital Transformation Mistakes to Avoid
Avoiding Problems in Public Sector Digital Transformation Projects Digital transformations […].
Read →The Evolution of AI in Local Government
The Evolving Role of AI in Local Government: Opportunities and […].
Read →The Human Side of AI: Fairness, Bias, and Decision-Making
by Klay Brooks Human beings and our institutions are collectively interacting with artificially intelligent systems every day.
Read →Grills and Gantt Charts: The Artful Juggle of Hibachi Chefs, Project Managers, and Change Management
What hibachi chefs teach project managers about change management: keeping government technology projects moving without dropping a plate.
Read →Sizzling Success: How a Hibachi Chef and a Project Manager Master the Art of Multitasking
What a hibachi chef teaches project managers about multitasking, a memorable take on juggling priorities in government technology projects.
Read →Building Trust in Government with ERP Systems
How a modern ERP builds public trust in government: transparent finances, faster services, and accountable operations across the public sector.
Read →Local Government Technology is Stepping Up for the 2024 Olympics
How local government technology stepped up for the 2024 Olympics: the public-sector systems behind security, transit, and crowd operations at scale.
Read →The Evolution of IT Professional: From Basement to Business
How the IT professional evolved from the basement to the boardroom, and why technology leadership now drives strategy in government and the public sec…
Read →Celebrating Independence and Technology in Local Government
How independence and the right technology strengthen local government, and why vendor-neutral advice keeps public-sector IT decisions in the public in…
Read →Top 10 Lessons from GFOA 2024: Future of Government Technology
Top 10 lessons from GFOA 2024 on the future of government technology: AI, ERP modernization, and finance trends shaping the public sector.
Read →Enhancing Emergency Response: What are Rescue Management Systems?
What are rescue management systems? How emergency response technology helps public agencies coordinate faster, safer incident response and save lives.
Read →Empowering Governments: Understanding GovTech
What is GovTech? A plain-language guide to government technology and how it helps agencies modernize services, operations, and citizen engagement.
Read →Celebrating 8 Remarkable Years in Business
We’re excited for the opportunities and challenges ahead as we celebrate this milestone.
Read →Transformation Through Technology: Reaching Operational Sufficiency by Leveraging Tech
How government reaches operational sufficiency through technology, using the right systems to do more with less across public-sector operations.
Read →The Evolving Role of City Managers: Navigating Innovation in Local Government
The evolving role of the city manager: how public-sector leaders navigate innovation, technology, and change in modern local government.
Read →How to Cut Through the Noise of Government IT
How to cut through the noise of government IT: a clear framework for public-sector leaders to prioritize what actually moves modernization forward.
Read →7 Steps to Success with Electronic Document Management
Seven steps to a successful electronic document management rollout in government, from records policy to search and retention, for a paperless public …
Read →Strategic City Management: Staying Innovative During Rapid Growth in Pearland, Texas
Strategic city management during rapid growth: Clay Pearson on staying innovative while scaling public services in Pearland, Texas.
Read →Smart Cities: Providing a Higher Level of Service Through Innovation
Smart cities: Bob Wilson on providing a higher level of public service through innovation, data, and connected technology in local government.
Read →Leveraging Technology to Enhance Communities Like Dayton, Texas
How technology enhances communities like Dayton, Texas: Theogene Melancon on modernizing services and connectivity in local government.
Read →Leveraging Internet of Things in the Public Sector
CIO Nicole Raimundo on leveraging the Internet of Things in the public sector: connected infrastructure and smarter services in local government.
Read →Leading Major City Modernization Efforts in the Midst of a Pandemic
Leading major city modernization during a pandemic: John Juech on keeping public services running and technology moving under pressure.
Read →What is Pavement Management? Maximizing Tax Dollars on the Road.
What is pavement management? James Golden on maximizing tax dollars on the road with data-driven road maintenance for local governments.
Read →Leadership in Technology: How to Navigate Innovation and Management in Government IT
Leadership in government IT: how public-sector technology leaders navigate innovation, document management, and modernization without losing the basic…
Read →How to Become COVID-Resilient Through Shovel-Ready Projects: Defining the Basics & Utilizing CARES
How local governments become COVID-resilient with shovel-ready projects: defining the basics and using CARES Act funding effectively.
Read →Building a Smart City: How Technology Can Be Leveraged in Public Service
What makes a smart city? How local governments leverage IoT, data, and connected technology to deliver better public services and quality of life.
Read →Why Government Organizations Need to Modernize Their ERP Systems
Why government organizations need to modernize aging ERP systems: the cost, security, and service risks of legacy platforms, and the case for change.
Read →Public Housing Authorities, Systems, and the Challenges That Get in the Way of Efficiency
The systems challenges that hold public housing authorities back, and how the right technology removes barriers to efficiency and better resident serv…
Read →How to Build COVID Resilience in Your Municipal Organization
How to build COVID resilience in your municipal organization: continuity, remote services, and technology strategy for local government.
Read →How Knoxville is Leveraging Innovative Technology in the Public Housing Sector
How Knoxville uses innovative technology in public housing, modernizing operations and improving resident services across the public sector.
Read →How Do We Make Internet Access More Equitable?
How can we make internet access more equitable? What local governments can do to close the digital divide and expand affordable broadband.
Read →How Blount County, TN Quickly Implemented a Virtual Circuit Court System During COVID-19
How Blount County, TN stood up a virtual circuit court system during COVID-19, a rapid public-sector technology response case study.
Read →How Blount County, TN is Making Internet Access More Affordable
How Blount County, TN made internet access more affordable: a local-government broadband case study in closing the digital divide.
Read →Going Away for the Holidays? 6 Quick IT Tips Before You Take Off
Six quick IT tips for government offices before the holidays, covering backups, security, and access, to keep public-sector systems safe while staff a…
Read →How City Managers Can Bring Innovation to Their Community
How city managers bring innovation to their communities: Greg McClain on broadband, from T1 to fiber optic, and modernizing public services.
Read →The Future of the CIO Role: Being Brilliant at the Basics
The future of the government CIO role, with Kimberly Bailey: why being brilliant at the basics, reliability and service, still wins in public-sector I…
Read →Design Thinking and Business Process Redesign in Enterprise IT
How design thinking and business process redesign improve enterprise IT in government, putting user needs ahead of legacy workflows in the public sect…
Read →The Executive’s Guide to Cybersecurity and Enterprise Risk
An executive's guide to cybersecurity and enterprise risk in government, with Robert Kornovich, on protecting public agencies from a growing threat la…
Read →Capturing Sustainable Growth in the Public Housing Industry
Sean Gilbert on capturing sustainable growth in the public housing industry: strategy, technology, and financial resilience for housing authorities.
Read →Building Thriving Communities Through Public Housing Authorities
Housing leader Eugene Jones Jr. on building thriving communities through public housing authorities: leadership, technology, and resident outcomes.
Read →Bringing Innovation To Airports
Airport CIO Trevis Gardner on bringing innovation to aviation: modernizing operations, technology, and the passenger experience in the public sector.
Read →7 Pitfalls to Avoid During System Implementation
Seven pitfalls that derail government system implementations, from scope creep to weak governance and poor data prep, and how public agencies steer cl…
Read →6 Traits of Poor Vendor Support
Six warning signs of poor software vendor support every government agency should watch for before and after signing an ERP or system contract.
Read →3 Non-Negotiables to Include in Your Requirements Definition
The three requirements every government ERP RFP must define before going to market: functional scope, data migration, and measurable acceptance criter…
Read →The 3 Pillars of an IT Strategic Plan
The three pillars of an IT strategic plan for government: governance, infrastructure, and applications, and how public agencies build a modernization …
Read →Innovating for Efficiency and Reliability in Utility Services
How utilities innovate for efficiency and reliability: modern systems, data, and customer service for public power, water, and utility providers.
Read →Avèro Advisors named to Inc. 5000 list for third consecutive year
For the third year in a row, we have been named to the Inc. 5000 list of the fastest-growing private companies in America.
Read →7 Questions to Ask Your IT Director or CIO
Seven questions every government leader should ask their IT director or CIO, covering cybersecurity, ERP roadmap, and risk, to gauge real technology r…
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Deeper research.
Long-form research and frameworks on AI readiness, responsible deployment, and ERP modernization as a financial strategy. Downloadable for agency leadership and board-level review.
The Solvency Trap
Data Solvency Scores before releasing funds. A 10-20-70 capital allocation model. The "Vanilla Mandate." Tying vendor payments to measurable outcomes. For FY2026 budget defenders.
Download →Beyond Modernization
Grounded in the NIST AI Risk Management Framework and the Blueprint for an AI Bill of Rights. A practical playbook for CIOs being asked to deploy AI before governance and oversight are in place.
Download →The AI Trust Imperative
Eighteen-point readiness checklist across People, Process, and Technology. Auto-scored maturity gauge (Seeker → Pathfinder → Navigator → Trailblazer → Visionary). Tailored action roadmap and editable score fields.
Download →If any of this is useful, go deeper over a briefing.
The research, writing, and speaking happen on their own schedule. The engagements happen one conversation at a time.