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Case study

Elevating Niagara Falls: A Technological Renaissance

The City of Niagara Falls, New York, embarked on an ambitious initiative to enhance its IT infrastructure and services to better meet the needs of its residents and internal operations. To achieve these goals, the City engaged Avèro for IT improvement consulting services.

The brief

The City of Niagara Falls, New York, embarked on an ambitious initiative to enhance its IT infrastructure and services to better meet the needs of its residents and internal operations.

To achieve these goals, the City engaged Avèro for IT improvement consulting services. This comprehensive project covers various critical aspects of the City’s IT environment, including firewall implementation, network diagramming, ERP system replacement, Active Directory cleanup, website redevelopment, and the implementation of Office 365.

What the work produced

The deliverables.

Firewall Implementation

Avèro led the effort to implement new firewalls, enhancing the City’s network security and protecting sensitive data against external threats.

Network Diagramming

The team created detailed current-state and future-state network diagrams. This effort provided a clear visualization of the existing network infrastructure, identified limitations, and outlined a…

ERP System Replacement

Avèro is supporting the City in the crucial process of selecting and implementing a new ERP system to replace the outdated AS400 system. This involves assessing system requirements, assisting with…

Active Directory Cleanup

The cleanup of the City’s Active Directory is aimed at streamlining user account management, improving system security, and ensuring efficient access to network resources.

New City Website

Avèro is assisting the City in the development and execution of a new website, focusing on user experience, accessibility, and the provision of up-to-date information to residents and visitors.

Office 365 Implementation

The implementation of Office 365 across City departments is intended to boost productivity, facilitate collaboration, and provide a suite of modern, cloud-based tools to City employees.

Scope
  • Firewall Implementation
  • Network Diagramming
  • ERP System Replacement
  • Active Directory Cleanup
  • New City Website
  • Office 365 Implementation
Where it stands

Status and outlook.

Current status

The IT improvement project is ongoing, with Avèro continuously working alongside the City of Niagara Falls to implement these key initiatives. Each component of the project is designed to…

Next step

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