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Case study

Empowering Housing Solutions: NRH’s Voucher System Revamp

Nevada Rural Housing sought to enhance the utilization and efficiency of its Voucher Management System (VMS) within Yardi. Avèro was contracted to perform a comprehensive analysis of how NRH employs its VMS, aiming to identify gaps in current usage and develop strategies for improvement.

The brief

Nevada Rural Housing sought to enhance the utilization and efficiency of its Voucher Management System (VMS) within Yardi.

Avèro was contracted to perform a comprehensive analysis of how NRH employs its VMS, aiming to identify gaps in current usage and develop strategies for improvement. This involved a detailed current-state discovery process, assessment, and the creation of a strategic report outlining recommendations for more effective system use.

What the work produced

The deliverables.

Current-State Discovery

Avèro conducted thorough interviews and analyzes to understand how NRH staff interact with Yardi’s VMS. This discovery phase was crucial in identifying existing workflows, user experiences, and any…

Current-State Assessment

Following the discovery process, Avèro compiled a Current-State Assessment report. This document summarized the findings, highlighting how the VMS is currently used and pinpointing areas where…

Discovery & Strategy Development Report

Building on the Current-State Assessment, Avèro developed a Discovery & Strategy Development Report for NRH. This comprehensive document not only detailed the assessment findings but also included…

Strategic Implementation Planning

Avèro is currently collaborating with NRH to determine the best next steps for implementing the recommended strategies. This phase involves prioritizing actions based on their potential impact…

Scope
  • Current-State Discovery
  • Current-State Assessment
  • Discovery & Strategy Development Report
  • Strategic Implementation Planning
Where it stands

Status and outlook.

Current status

The project is in the phase of strategic implementation planning, with Avèro and NRH working together to outline a practical approach for adopting the recommended improvements. The aim is…

Next step

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