The Town of Farragut, Tennessee, embarked on a strategic initiative to enhance its IT infrastructure and cybersecurity measures. Avèro was brought on board to conduct a detailed IT assessment and develop an Information Technology Strategic Plan (ITSP) for the Town. The project involved assessing the current IT environment, evaluating the cybersecurity posture, identifying gaps, and formulating IT modernization strategies. The culmination of this effort was the presentation of the ITSP to the Town’s Executive Team, including the Mayor and Board of Aldermen. Avèro is now actively involved in overseeing the implementation of Microsoft SharePoint for the Town.


The project aimed to:

  • Conduct a comprehensive assessment of the Town’s current IT environment.
  • Evaluate the Town’s cybersecurity environment against the 22-point National Institute of Standards & Technology (NIST) cybersecurity framework.
  • Perform a gap analysis to identify discrepancies between the current and desired future state of the IT infrastructure.
  • Develop and prioritize IT modernization strategies to address identified gaps.
  • Provide and present a detailed ITSP to the Town’s Executive Team.
  • Oversee the implementation of Microsoft SharePoint to enhance collaboration and document management.


Avèro’s approach included several key phases:

  1. IT Environment Assessment

Initial steps involved conducting interviews with key internal stakeholders to understand the current state of IT service delivery and the use of enterprise software systems within the Town.

  1. Cybersecurity Evaluation

In collaboration with the Town’s IT Manager, Avèro evaluated the Town’s cybersecurity practices by assessing existing documentation against the NIST cybersecurity framework to identify areas for improvement.

  1. Gap Analysis

Following data collection, a comprehensive gap analysis was conducted to pinpoint areas where the Town’s IT environment could be optimized to meet future needs.

  1. IT Modernization Strategies Development

Based on the findings from the assessment and analysis phases, Avèro developed a set of prioritized IT modernization strategies designed to bridge the identified gaps.

  1. ITSP Development and Presentation

The strategic recommendations were compiled into an ITSP, which was then presented to the Town’s Executive Team. The plan outlined a clear roadmap for IT enhancements, aligning with the Town’s goals and objectives.

  1. Microsoft SharePoint Implementation Oversight

Currently, Avèro is overseeing the implementation of Microsoft SharePoint at the Town, facilitating improved collaboration, document management, and workflow automation.

Current Status and Outlook

With the ITSP presented and strategic initiatives underway, Avèro is focused on the successful implementation of Microsoft SharePoint. This step marks a significant phase in the Town of Farragut’s IT modernization journey, promising enhanced operational efficiency, better data management, and improved security. Through Avèro’s guidance and the committed involvement of the Town’s leadership, Farragut is well on its way to achieving its vision for a modernized and secure IT environment.

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