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Case study

Navigating New Horizons: Manassas Park’s ERP Transformation Journey

The City of Manassas Park, Virginia, embarked on a significant technological advancement project to overhaul its Enterprise Resource Planning (ERP) system. To achieve this, the City enlisted Avèro to lead the implementation of a comprehensive ERP software system encompassing tax, utility billing, financial, and human resources components.

The brief

The City of Manassas Park, Virginia, embarked on a significant technological advancement project to overhaul its Enterprise Resource Planning (ERP) system.

To achieve this, the City enlisted Avèro to lead the implementation of a comprehensive ERP software system encompassing tax, utility billing, financial, and human resources components. The selection of Edmunds for utility billing and Avenity for the tax system marks the beginning of this transformation. Avèro’s role is crucial in ensuring these disparate systems are seamlessly integrated and implemented efficiently to meet the City’s operational needs.

What the work produced

The deliverables.

System Configuration

Configuring each software component according to the specific operational needs and requirements of the City to ensure optimal performance and functionality.

System Integration

Integrating the various software components from different vendors to work as a cohesive ERP system, ensuring data consistency and process efficiency across departments.

System Testing

Conducting comprehensive system testing to identify and rectify any issues before the system goes live. This includes testing for functionality, performance, and security.

User Acceptance and End-User Testing

Facilitating user acceptance testing (UAT) and end-user testing to ensure the software meets the City staff’s expectations and requirements. This phase allows users to interact with the system in a…

Go-Live Support

Providing support during the Go-Live phase to address any immediate issues that arise, ensuring a smooth transition to the new ERP systems for all users.

Post Go-Live Support

Offering ongoing support after the systems are fully operational to resolve any emerging issues, refine system functionalities, and ensure users are fully competent in utilizing the new systems.

Scope
  • System Configuration
  • System Integration
  • System Testing
  • User Acceptance and End-User Testing
  • Go-Live Support
  • Post Go-Live Support
Where it stands

Status and outlook.

Current status

With firm implementation timelines being established in collaboration with Edmunds and Avenity, Avèro’s project management services are instrumental in navigating the complexities of this…

Next step

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