Transition Triumph: Knox County’s ERAP System Shift
Knox County, Tennessee, identified a need to replace the Community Development Department’s software for managing its Emergency Rental Assistance Program (ERAP). The goal was to transition from the legacy system provided by Unqork to a new, more efficient system, Neighborly.
Knox County, Tennessee, identified a need to replace the Community Development Department’s software for managing its Emergency Rental Assistance Program (ERAP).
The goal was to transition from the legacy system provided by Unqork to a new, more efficient system, Neighborly. Avèro was contracted to manage this critical software replacement project, focusing on data conversion, system transition, and ensuring a seamless process for all stakeholders involved.
The deliverables.
Data Conversion and Validation
Avèro collaborated with Knox County and the legacy vendor, Unqork, to convert existing ERAP data into a format compatible with the Neighborly system. This involved detailed planning and execution to…
System Transition Support
Avèro provided comprehensive support to the Community Development Department during the transition to Neighborly. This included overseeing the technical aspects of the transition, facilitating…
Validation and Import Success
A critical component of Avèro’s responsibilities was to validate the data once it had been imported into Neighborly. This validation process ensured that all data was correctly transferred and that…
Seamless Transition for Stakeholders
Avèro ensured that the transition to the new system was seamless for all stakeholders, including ERAP tenants and landlords. This involved coordinating with the County to communicate changes…
- Data Conversion and Validation
- System Transition Support
- Validation and Import Success
- Seamless Transition for Stakeholders
Status and outlook.
Current status
The project resulted in a successful transition of Knox County’s ERAP software from Unqork to Neighborly, meeting the County’s objectives for a more efficient system to manage emergency…
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