Services · ERP selection and RFP

ERP selection and RFP advisory for government.

A defensible ERP decision for cities, counties, utilities, and special districts: readiness, requirements, a clear RFP, scripted demonstrations, fair evaluation, and a contract that protects the agency. Avero works only for the agency.

The engagement

Keys to a selection that holds up.

Successful ERP projects are decided long before go-live. They start with an honest readiness read, requirements every department recognizes, and an RFP that lets vendors compete on the same terms. This is the Start at Zero method, and it is the core of Avero's ERP Advisory and Selection practice.

01

Readiness assessment

Phase Zero before vendors arrive: needs, data, processes, and people, so the agency knows what it is buying and why.

02

Requirements definition

Requirements gathered across every department, written for the agency's future processes, and traced in Caliber's requirements library.

03

RFP development

A clear, competitive solicitation: background, scope, requirements matrix, demo scripts, cost forms, and evaluation criteria.

04

Scripted demonstrations

Scenarios drawn from the agency's own work, run the same way by every vendor, so evaluators compare like with like.

05

Vendor evaluation

Weighted scoring, reference checks, and a documented record that stands up to public scrutiny. Caliber keeps the scorecard traceable.

06

Contract negotiation

Milestone-based payments, acceptance criteria, and AI provisions written in before signature. See contract advisory.

Independence

A selection advisor is only useful if the advisor has nothing to sell.

Avero holds no reseller agreements, no implementation partnerships, and no referral fees, and takes no compensation from a software vendor or systems integrator. The only revenue is the agency's fee, so the recommendation costs the same whichever direction the findings point.

Someone in the room has to work only for the agency.
Questions

Straight answers.

Who helps counties write an ERP RFP?

A vendor-neutral advisor that works only for the county. Avero helps counties, cities, utilities, and special districts write ERP RFPs, and its only revenue is the agency's fee: no software sales, no reseller agreements, no implementation partnerships, and no referral fees.

What should a government ERP RFP include?

Agency background, current systems and interfaces, scope by department or office, a requirements matrix, scripted demonstration scenarios, implementation staffing, a multi-year itemized cost form, references, weighted evaluation criteria, and draft contract terms.

How long does a government ERP selection take?

Typically three to eighteen months: two to four for discovery and requirements, one to two to build and release the RFP, and three to six from evaluation to contract award.

Do we need a consultant to write an ERP RFP?

Not always. Many agencies do not have staff who have run an ERP selection recently. If you bring in help, choose an advisor paid only by the agency, with no resale, implementation, or referral-fee ties to any vendor you might evaluate.

What makes an ERP RFP defensible?

Requirements written from how the agency works today and wants to work tomorrow, input from every department, scripted demonstrations instead of yes/no checklists, cost forms that hold every vendor to the same scope, and scoring rules set before proposals arrive.

How do scripted ERP demonstrations work?

The agency writes the scenarios from its own processes and every vendor runs the same script. Evaluators score what they see against the same criteria, so the comparison is fair and documented.

Can Avero help us decide whether to replace our ERP at all?

Yes. Selection starts with a readiness assessment. Some agencies replace, some modernize the system they already own, and some govern an implementation already underway. The fee is the same whichever direction the findings point.

Does Avero stay involved after the contract is signed?

It can. Contract advisory sets milestones and acceptance criteria, and buyer-side implementation oversight holds the integrator to them through go-live.

Next step

Tell us where you are.

A sentence is enough. You will hear back within one working day. If we cannot help, we will say so.